Happy Friday Everyone! Please see below important information you will need for the new system launch on September 8th.
Please ensure you read through all the documents and follow the instructions for your one-time profile set up in the new system when your office launches on September 8th.
There will be 2 more reminder emails sent out the week of September 1st.
Hello Partner,
You have been identified as one of our partner agencies who is scheduled to be migrated to Manulife's new platform on September 8th. Please note that you will not be able to access the system prior to your launch date.
We are excited to bring you a host of new features, products, and improvements designed to enhance your experience and streamline your operations.
Training Sessions: Training is mandatory, and sessions will run on Tuesdays, Wednesdays, and Thursdays on an ongoing basis. Live sessions will also be available to demonstrate how to access the new system for the first time the week of September 8th.
Click here to view our webinar schedule and training sessions related to our new products and new system.
- For Travel agents (two mandatory sessions):
- Manulife New Product Training: 1-hour session
- Manulife Agency Portal (MAP) New System Training: 1-hour
- For Owners & Administrators:
- Manulife New System Training for Owners & Administrators: 30-minute session to learn how to set up new users and access agency reporting.
IMPORTANT: First time log-in or after September 8TH :
We have included reference tools below, we highly recommend you use these tools for your first log in (September 8th or after Not Before) to help you set up your profile and access our new system during your initial sign in to avoid any missed steps.
o Click here to view the Manulife Agency Portal (MAP) quick start guide
o Click here to view the registration process for current Manulife users
o Click here to view a 10-minute video on how to register into the new system
Key Highlights:
- Exciting New Products: Discover our latest product offering, tailored to meet the evolving needs of your clients.
- Revised Licensing Protocols: Stay compliant with our updated licensing requirements.
- Compensation Tiering: Benefit from our revised compensation structure.
- New System Features: Enjoy enhanced functionality and user-friendly interfaces.
Important Information:
· Please note that while our rates have always been subject to change, they have remained stable since before COVID. With your migration to our new system and products, there will be an increase in premiums for certain products and age groups. Also, once you migrated to our new system, on September 8th, rates previously quoted in IGOINSURED will no longer apply.
· Every consultant will receive an email with important details on the morning of Monday September 8th, with detailed login instructions.
We look forward to your participation and are here to support you through this transition. If you have any questions, please do not hesitate to reach out.
Some of your colleagues may not see this email or it may go to their spam/junk folder, please be sure everyone in your office is familiar with the information in this message and has access to the training and tools we have provided.
Best regards,
Manulife Travel Insurance