Shelley,
Good morning,
What I want to share with you today is a little tool that we often take for granted, but that has world class amenities when your client truly needs assistance in destination.
Are you leveraging these tools in the sales process? If not, why not? When you have clients objecting because of price, do they truly know what is included with their policy?
The Manulife TravelAid Mobile App, Standby MD, Manulife Flight Assistance benefits and many other fantastic inclusions in our plans are the highlights that you should be screaming about from the rooftops! It is what sets us apart from the competitors, and gives your clients the RED CARPET TREATMENT in all aspects of their experience. We all know Trip Cancelation and Medical are very important components, however we need to be consistent in articulating other inclusions that really can make a difference for your clients…that they might not even know about!
Have you ever been in another country and witnessed an emergency, and tried to call 911…only to find out that they do not have 911? Our app has International 911 lookup!
Wouldn’t you like to know that if you need to go to a medical clinic in another country, that you can be directed to an already vetted and approved medical clinic? Our app sends you to a facility we have approved and know that you will receive quality care! Please click the link to download for more information.
Also, please be advised that I will be out of the office for the remainder of the week and who to reach out to for assistance:
**Out of office**
I will be in Toronto from Tuesday, May 16th until Saturday, May 20th.
Please be advised that I will have limited access to email, and phone.
FOR IMMEDIATE ASSISTANCE:
Including product questions, clarifications, procedural assistance or password resets, please contact:
· Manulife Global 1-866-298-2722
· Transat Travel Insurance 1-800-263-2356
***PLEASE NOTE: ALL REFUND REQUESTS INCLUDING REFUNDS AFTER THE 10 DAY RIGHT TO EXAMINE WILL BE ACTIONED BY THE CONTACT CENTRE.
For group registration number requests, group inquiries, and over $30,000 or over 365 Days quote requests, please reach out to my colleagues at travelsalessupport@manulife.ca
HAPPY SELLING!!!