Dear Travel Partner,

 In the event of a Canada Post strike impacting mail service, we would like to assure you that we have solutions to continue to manage your client’s insurance needs. To minimize disruptions to claims processing and payments, we strongly encourage customers to utilize our online self-serve portals for claims submissions and updates to banking and payment information. Please share this message with your team.

 Claims Support

• Travel Insurance: Submit claims:  Claims Portal.
• Drop-off boxes will be available at select Manulife office locations for in-person submission. See below for locations.

 For Claims Assistance call:        1 (855) 841-4793

Manulife Drop-Off Locations (Main Entrance - Security)

 Toronto

200 Bloor Street East
Toronto, ON M4W 1E5
Canada

7:00 a.m. – 6:30 p.m. EST

Waterloo

500 King Street North
Waterloo, ON N2J 4C6
Canada

7:00 a.m. – 7:00 p.m. EST

Montreal

2000 Rue Mansfield
Montreal, QC H3A 3N8
Canada

8:00 a.m. – 5:00 p.m. EST

Halifax

2727 Joseph Howe Drive
Halifax, NS B3J 2Y3
Canada

8:00 a.m. – 6:00 p.m. AST