Hello Partner,
You have been identified as one of our partner agencies who is scheduled to be migrated to Manulife's new platform on October 20th. Please note that you will not be able to access the system prior to your launch date.
We are excited to bring you a host of new features, products, and improvements designed to enhance your experience and streamline your operations.
Training Sessions: Training is mandatory, and sessions will run on Tuesdays, Wednesdays, and Thursdays on an ongoing basis. Live sessions will also be available to demonstrate how to access the new system for the first time the week of October 20th.
Click here to view our webinar schedule and training sessions related to our new products and new system.
- For Travel agents (two mandatory sessions):
- Manulife New Product Training: 1-hour session
- Manulife Agency Portal (MAP) New System Training: 1-hour
- For Owners & Administrators:
- Manulife New System Training for Owners & Administrators: 30-minute session to learn how to set up new users and access agency reporting.
IMPORTANT: First time log-in or after October 20th:
We have included reference tools below, we highly recommend you use these tools for your first log in (October 20th or after Not Before) to help you set up your profile and access our new system during your initial sign in to avoid any missed steps.
o Click here to view the Manulife Agency Portal (MAP) quick start guide
o Click here to view the registration process for current Manulife users
o Click here to view a 10-minute video on how to register into the new system
Here are direct links to join 15 minute live sessions from Oct 20-24. Please note that all times are in EDT ( it will change to your time zone when you sign up).
Review on How to Get Connected to the New Manulife System
Oct 20, 2025 9:00 AM EDT at:
https://attendee.gotowebinar.com/register/5004742084848764249
Oct 20, 2025 12:00 PM EDT at:
https://attendee.gotowebinar.com/register/4314185010931055707
Oct 20, 2025 2:00 PM EDT at:
https://attendee.gotowebinar.com/register/7443253266581587802
Oct 20, 2025 6:00 PM EDT at:
https://attendee.gotowebinar.com/register/2862602063359824215
Oct 21, 2025 9:00 AM EDT at:
https://attendee.gotowebinar.com/register/4769977660621008469
Oct 21, 2025 12:00 PM EDT at:
https://attendee.gotowebinar.com/register/3463285056823202912
Oct 21, 2025 2:00 PM EDT at:
https://attendee.gotowebinar.com/register/6898824586530256215
Oct 21, 2025 6:00 PM EDT at:
https://attendee.gotowebinar.com/register/4084504728470179934
Oct 22, 2025 9:00 AM EDT at:
https://attendee.gotowebinar.com/register/6139169803876604509
Oct 22, 2025 12:00 PM EDT at:
https://attendee.gotowebinar.com/register/536004672660370008
Oct 22, 2025 2:00 PM EDT at:
https://attendee.gotowebinar.com/register/6950711639756716896
Oct 22, 2025 6:00 PM EDT at:
https://attendee.gotowebinar.com/register/1270207960154345312
Oct 23, 2025 9:00 AM EDT at:
https://attendee.gotowebinar.com/register/6227933377587043165
Oct 23, 2025 12:00 PM EDT at:
https://attendee.gotowebinar.com/register/5673036247327584857
Oct 23, 2025 2:00 PM EDT at:
https://attendee.gotowebinar.com/register/2791231664089495127
Oct 23, 2025 6:00 PM EDT at:
https://attendee.gotowebinar.com/register/7745013133313353563
Oct 24, 2025 9:00 AM EDT at:
https://attendee.gotowebinar.com/register/2021627400716141917
Oct 24, 2025 12:00 PM EDT at:
https://attendee.gotowebinar.com/register/2545387461188652638
Oct 24, 2025 2:00 PM EDT at:
https://attendee.gotowebinar.com/register/5612475146869822549
Oct 24, 2025 6:00 PM EDT at:
https://attendee.gotowebinar.com/register/4300045291398287962
Key Highlights:
- Exciting New Products: Discover our latest product offering, tailored to meet the evolving needs of your clients.
- Revised Licensing Protocols: Stay compliant with our updated licensing requirements.
- Compensation Tiering: Benefit from our revised compensation structure.
- New System Features: Enjoy enhanced functionality and user-friendly interfaces.
Important Information:
· Please note that while our rates have always been subject to change, they have remained stable since before COVID. With your migration to our new system and products, there will be an increase in premiums for certain products and age groups. Also, once you migrated to our new system, on October 20th, rates previously quoted in IGOINSURED will no longer apply.
· Every consultant will receive an email with important details on the morning of Monday October 20th, with detailed login instructions.
We look forward to your participation and are here to support you through this transition. If you have any questions, please do not hesitate to reach out.
Some of your colleagues may not see this email or it may go to their spam/junk folder, please be sure everyone in your office is familiar with the information in this message and has access to the training and tools we have provided.
Best regards,
Manulife Travel Insurance