Kathryn,

We are almost into the last month of the year! Sales are starting to pick up again, and I am receiving many emails and calls with questions about Covid. I thought it would be a good idea to send out this communication with a little refresher on coverage. Please click the link and download for your reference.
 
Also, please see the message below for my upcoming out of office details:

**ABSENCE ALERT***

I will be out of the country from November 30th – December 11th, supporting some of our travel partners during their conference and events. I will have very limited access to emails and voicemail, but I will do my best to reply if/when I can.

FOR IMMEDIATE ASSISTANCE:

Including product questions, clarifications, procedural assistance, or password resets, please contact:

·    Manulife Global 1-866-298-2722

·    Transat Travel Insurance 1-800-263-2356

If it is determined you require an escalation, the CX Team will connect you with another BDM who can assist.

***PLEASE NOTE: ALL REFUND REQUESTS WILL BE ACTIONED BY THE CONTACT CENTRE.

For group registration number requests, group inquiries, and Over 30K or Over 365 Days quote requests, please reach out to my colleagues at travelsalessupport@manulife.ca

Happy Selling!